Privacy Policy

At Gheelicious, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or make a purchase from us. By using our website, you agree to the terms of this Privacy Policy.


1. Information We Collect

We collect information that helps us process your orders, improve our products, and provide a better shopping experience.

a. Personal Information

When you make a purchase, register an account, or contact us, we may collect:

  • Full name

  • Billing and shipping addresses

  • Email address

  • Phone number

  • Payment details (processed securely through third-party payment gateways)

b. Non-Personal Information

We may also collect non-identifiable data such as:

  • Browser type and version

  • Device type and operating system

  • IP address and approximate location

  • Pages visited, time spent, and referring websites

This data helps us analyze website performance and improve user experience.


2. How We Use Your Information

We may use the collected data for the following purposes:

  • To process and fulfill your orders

  • To send order confirmations, updates, and support messages

  • To respond to inquiries and customer service requests

  • To send promotional emails, offers, or newsletters (only if you have opted in)

  • To improve our website, products, and marketing strategies

  • To comply with legal or regulatory obligations


3. Sharing Your Information

We do not sell, rent, or trade your personal data. However, we may share information with:

  • Service Providers: Trusted partners who help us operate our business (e.g., payment gateways, shipping companies, email platforms).

  • Legal Authorities: When required by law or to protect our legal rights.

All third-party partners are required to keep your information confidential and use it only for the purpose it was shared.


4. Payment Processing

Payments are handled through secure, PCI-compliant third-party providers. We do not store or have access to your full payment card details. All payment information is encrypted and processed safely.


5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies help us:

  • Remember your preferences and shopping cart

  • Analyze website traffic and usage patterns

  • Deliver relevant promotions or advertising

You can adjust cookie settings in your browser at any time. Disabling cookies may affect website functionality.


6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting obligations.


7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your data

  • Withdraw consent for marketing communications

  • Request transfer of your data to another service

To exercise these rights, please contact us at inf@gheelicious.com.


8. Data Security

We use industry-standard security measures (SSL encryption, secure servers, and restricted access) to protect your data. However, no online transmission or storage system can be guaranteed to be 100% secure.


9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the content, privacy practices, or policies of third-party sites. Please review their privacy policies before providing any personal information.


10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Updates will be posted on this page with the revised “Last Updated” date.